Customer Support Ratings

Bettor ratings for response times and whether support actually resolves an issue.

Based on feedback collected from bettors · Last updated: Nov 6, 2026

51 bookmakers sorted by
Rating Alphabetical order
21–40 of 51
№ Bookmaker Customer support Compared to average Action
21
BetVictor
3.6 26 ratings +4% above average (3.5) Review
22
Sportingbet
3.6 25 ratings +4% above average (3.5) Review
23
Betfair
3.5 33 ratings −3% below average (3.5) Review
24
NetBet
3.5 15 ratings −3% below average (3.5) Review
25
sportbet
3.5 12 ratings −3% below average (3.5) Review
26
Unibet
3.4 33 ratings −6% below average (3.5) Review
27
Betdaq
3.4 24 ratings −6% below average (3.5) Review
28
BetClic
3.4 18 ratings −6% below average (3.5) Review
29
Goalbet
3.4 12 ratings −6% below average (3.5) Review
30
Marathonbet
3.2 28 ratings −11% below average (3.5) Review
31
Dafabet
3.2 19 ratings −11% below average (3.5) Review
32
Boylesports
3.2 12 ratings −11% below average (3.5) Review
33
10bet
3.1 33 ratings −14% below average (3.5) Review
34
Ladbrokes
3.1 26 ratings −14% below average (3.5) Review
35
Betsafe
3.1 19 ratings −14% below average (3.5) Review
36
DOXXbet
3.1 17 ratings −14% below average (3.5) Review
37
GoldBet
3.1 17 ratings −14% below average (3.5) Review
38
Betway
3.0 27 ratings −17% below average (3.5) Review
39
Coral
3.0 23 ratings −17% below average (3.5) Review
40
PlanetOfBets
3.0 12 ratings −17% below average (3.5) Review

Customer Support Ratings

Support quality is usually judged at the worst possible moment: a locked account, a missing withdrawal, a bet settled the wrong way. This table collects how bettors found that experience across live chat, email and phone.

A reply that arrives quickly but restates the terms is not the same as one that fixes the problem, so the score follows resolution as much as speed.

How to read this table

  • Channel availability differs by market and by hour, so a bookmaker without 24-hour chat can still score well on the channels it does offer.
  • Scores are aggregated from bettor feedback; our own test contacts are reported in the review text instead.

Table legend

Customer support
Average score for this criterion, on a scale from 1.0 to 5.0, with the number of ratings behind it.
Compared to average
The gap between this bookmaker and the mean score of 3.5 across every bookmaker rated for this criterion.
Action
Review opens the full written review, including licensing, payments and markets.

Other rating tables